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Two Examples Of Proactive Social Customer Service | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in December
Blake Morgan , CONTRIBUTOR

A lot of companies successfully use social media for customer service, which is exactly what they should be doing, but some companies are taking it above and beyond with proactive social customer service.

http://www.forbes.com/sites/blakemorgan/2016/12/13/3078/#46f4c6d61816
 

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